All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.
Note: During high-season sales or new collection launches, processing may take up to 3 business days.
Shipping & Delivery
Free Shipping
Standard Shipping: 5–7 Business Days
3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking number will be active within 24 hours of shipment.
Shipment cannot be expedited.
4. Delivery Issues (Damages/Lost Packages)
Damages:
If you receive your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Incorrect Address:
Shipping Address Cannot Be Modified After Placing Orders.
We are not responsible for lost packages if the shipping address provided at checkout was incorrect. Please double-check your details before confirming your order.
