Privacy Policy

1. Introduction

At "Novariaa K-Lumniss", we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit our website or make a purchase.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect the following details when you interact with us:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates and customer support
  • Improve our website and services offered
  • Send promotional emails, offers and updates (with your consent)
  • Prevent fraud and ensure security

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors for secure transactions
  • Logistics partners for order delivery
  • Service providers (e.g. marketing, analytics)
  • Legal authorities when required by law

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies Policy

  • We use cookies and similar technologies to enhance user experience, remember your preferences, and analyse website traffic.
  • You can modify your browser settings to decline cookies, though this may affect website functionality.

7. Your Rights

Under applicable Indian laws, you have the right to access your personal data, request correction or deletion, and withdraw consent for marketing communications. To exercise these rights, contact us at the details below.

8. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and we encourage you to review their policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: